Candle Warmer Lamp
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Safety and Environmental Friendly - There is no open flame or smoke with the candle warmer, reducing the risk of fire. Candle warmer lamp provide a safe and eco-friendly way to enjoy the scent of candles and are ideal for sustainability and safety. Please note that when you can't smell the scented candles, then you need to pour out some of the top melted candles in order to make the remaining candles evaporate the scent.
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Adjustable Brightness & Time - The brightness of the electric candle warmer can be adjusted, a total of four levels of brightness, different brightness melting wax speed is not the same. In addition, the lamp candle warmer also has a timer function, there are three timers to choose from, 2/4/8 hours. Using this timing function, you can sleep peacefully in the fragrance of the scented candle, without worrying about the candle will keep melting.
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Adjustable Height Candle warmer - By rotating the nut in the middle of the candle warmer post counterclockwise, you can raise or lower the height of the candle warmer after letting the nut loosen. Smooth wooden base with non-slip pads ensure the candle lamp is strong and stable, making it easier to use
- Fits All Candle Sizes - The candle warmer lamp compatible with fits all size candles. Candle warmers are engineered to last long so you can safely enjoy it for years. Note: This product is a candle warmer lamp only and does not include candles.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer shipping to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free Shipping Over $60:
• Cost: Free shipping on orders over $60, $20 shipping fee for orders under $60
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus.
• Carrier: UPS/DHL Express
• Cost: $113 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
If there is a manufacturer defect – we reserve the right to repair / fix any defect – we sell. If the defect cannot be repaired, we will provide a replacement at no additional charge. If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
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